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Apr 21, 2020 If you're moving from a Windows 7 or Windows 8.1 PC to a new Windows 10 device, you'll find that the best way to get apps and games is through Microsoft Store. Microsoft Store is familiar on any device—you can search for free and paid apps like Adobe Reader, view their popularity and ratings, and download them to your device.
You can't find an app that a friend or family member told you about. Or you found it on your Windows 10 laptop but not on your Windows 10 Mobile device. Or you found it, but you can't install it. What's going on? Here are some possibilities:
- The app isn't available in your country or region. Not all apps are available worldwide. So the app your friend saw in France might not be available in Germany. If you bought an app in one country or region and then you moved to another one, apps you had might disappear.
- Microsoft family settings might be hiding apps. Parents can use Microsoft family settings to make sure that their child can't view or install apps that are inappropriate for their age. Get more info.
- The app is no longer available. Sometimes an app is removed from Microsoft Store, but it takes a little time for the app description page to get pulled down. In addition, some apps and games are not available in Microsoft Store, but can be downloaded from the publisher's site directly.
- The app is not compatible with your device. Microsoft Store automatically hides or blocks the Buy button on apps that are incompatible with your device. You might see an app from Microsoft Store available on your PC, but not on another PC, or your Xbox.
- Your PC was recently updated, but wasn't restarted. If updates for Windows were recently installed, you'll need to restart your PC before you can install apps from Microsoft Store.
- Mac App Store is the simplest way to find and download apps for your Mac. To download apps from the Mac App Store, you need a Mac with OS X 10.6.6 or later.
- The iTunes App Store offers you a couple of options for exploring its content: by browsing or by using the Search field. (Just a reminder: to display the App Store, launch iTunes, click the iTunes store link in the Source list on the left, and click the App Store link.) Find apps by browsing the.
- The Apple App Store has a vast variety of apps available for download on your Apple TV. However, the App Store is only available on the Apple TV 4K or HD models. The Apple TV version 3 and earlier.
If you're still having problems finding or installing an app
Try the following:
- Reset the Microsoft Store cache. Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.
- Make sure your PC is authorized to use Microsoft Store apps. See Manage your devices for Microsoft Store.
- Microsoft Store not launching at all? See Microsoft Store doesn't launch.
- Read more about Microsoft Store app issues. See Fix problems with apps from Microsoft Store.
If you're moving from a Windows 7 or Windows 8.1 PC to a new Windows 10 device, you'll find that the best way to get apps and games is through Microsoft Store. Microsoft Store is familiar on any device—you can search for free and paid apps like Adobe Reader, view their popularity and ratings, and download them to your device.
When you install an app from Microsoft Store, it will follow you to any device. Apps will also get updated automatically, so you always have the latest features. Here's how to download apps and games so you can get up and running right away.
- Go to the Start button, and then from the apps list select Microsoft Store.
- Visit the Apps or Games tab in Microsoft Store.
- To see more of any category, select Show all at the end of the row.
- Select the app or game you'd like to download, and then select Get.
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Sign in with your Microsoft account to finish downloading your app or game. No Microsoft account? Sign up for a free Microsoft account.
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